Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in New Braunfels come from postal codes 78131 and 78130.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 270,650 ratings
Thank you!
Problems in the last 24 hours in New Braunfels, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New Braunfels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Spectrum
Spectrum is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near New Braunfels, Comal County, Texas
The most recent Spectrum outage reports came from the following cities:Seguin, New Braunfels, Schertz, Cibolo, Canyon Lake and Universal City.
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| City | Problem Type | Report Time |
|---|---|---|
 Seguin | Phone | |
| New Braunfels | Total Blackout | |
| Seguin | Internet | |
| Seguin | Internet | |
| Seguin | Phone | |
| New Braunfels | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near New Braunfels, Texas
Latest outage, problems and issue reports in New Braunfels and nearby locations:
- Austin | Code Guns (@GunsTV_) reported fromNew Braunfels, Texas
@Ask_Spectrum is complete garbage when it comes providing good internet service. Unreal how bad it is.
- De’Airrick (@nadairius) reported fromSeguin, Texas
@Ask_Spectrum fix the internet ASAP
- - (@nadairius) reported fromSeguin, Texas
@Ask_Spectrum fix it Jesus
- Hemi Heather the Mopar Mama (@HthrPDX613) reported fromSchertz, Texas
Dear @GetSpectrum **** you. I have had nothing but issues since signing up for your bullsh*t service on Saturday. As soon as @ATT hits my neighborhood, I’m gone.
- Jason cox (@Jasonc4711) reported fromSelma, Texas
@Ask_Spectrum All services have been down all day Never seen it take this long to fix. WTH
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Eric Rockefeller (@rocky6372) reported
@GetSpectrum it’s ridiculous that your existing customers are treated like garbage and cannot get the 30/mo plan and are stuck paying 45/mo this is bad business, I’m changing carriers, thanks for nothing
- VaBe (@vke0508) reported
@GetSpectrum ACC network still not working after 2 technicians. It worked on Monday.
- GFUEL | Velion (@Velion83) reported
Sadly no stream tomorrow morning!@GetSpectrum will be here tomorrow between 9-10 AM est tomorrow in hopes we get this problem solved...
- Guardian Ahri (@Lyra_Kitsune) reported
@Ask_Spectrum Actually it seems just minutes after I sent this your technicians seem to have resolved the issues finally. Thank you for quick response regardless.
- Kathy Degner (@CaliKatBird) reported
Well, so much for watching #NautilusLive. @Ask_Spectrum is down again, just like yesterday, the day before, & every day before that. Tired of the BS excuses. PROVIDE THE SERVICE WE PAY FOR!🤬(Someone fill me in on all the cool stuff I’ll miss seeing/hearing).😡
- cdtspsn (@cdtspsn) reported
@Ihartitz @GetSpectrum You can take time warner outta the name but you cant take it out of the horrible customer service
- Jonathan Dixon (@Jonatha99469891) reported
@Ask_Spectrum I’ve been in an outage since Thursday morning — this is ridiculous. Any time table for resolution?
- Jasmine (@JLexxxie) reported
@Ask_Spectrum have an outage in my area once a week. What tf am I paying for? 🙄
- Cheri Schweitzer (@502Cheri) reported
@GetSpectrum Heading to my elderly parents house (customers for 20+years with no cell phones) to shoot @tiktok_us regarding no phone service for 18+ hours @WDRBNews
- Lucas Zoesch (@LucasZoesch) reported
@ask_spectrum. Leave our damn internet alone…. It has been down all morning and has been going out for the last week. You charge way too much for 0 reliability
